How to top up your card

You can top up your card in the following ways:

Top Up at Post Office® and PayPoint
locations across the UK

  

Your card can be topped up with cash at any Post Office® branch or PayPoint outlet - over 34,000 locations throughout the UK.

  • Hand over your card and pay the money you want to top up.
  • Always remember to ask for your receipt.

NOTE: A minimum top up of £10 applies. A maximum top up limit of £500 applies at Post Office® branches and £499.99 at PayPoint outlets.

Post Office® top ups take one business day (Mon - Fri) to be available on your card.

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Top Up online with a credit or debit card

You can top up your card online with a credit or debit card. All you have to do is:

  • Log in to My account and select the Top up option from the menu
  • Select the Pay by Card option
  • Enter your card details and top up amount

Please note: as added security for our customers we will only accept top ups by credit or debit cards that have been registered for MasterCard Secure Code or Verified by Visa. Please see the MasterCard or Visa websites for more information or contact your card issuer for details.


NOTE: Minimum top up is £20. A maximum credit/debit card top up limit of £500 per day applies. To protect you against fraud credit/debit card top ups take 2 working days to be available on your card. Credit/debit card top ups are not available to restricted cardholders.

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Pay your wages straight to your prepaid card!

Your employer can pay your wages directly to your Quidity™ card. It's easy, all you have to do is:

  • Print off this form
  • Complete the form and give it to your employer

Your wages will be transferred directly to your card within 4 days - for FREE!

We recommend you ensure that your card has no yearly spending and cash withdrawal limits before you set up a wage transfer. If your card has limits on total spending and ATM use you will need to provide us with documentation as instructed on the reverse of the welcome letter you received with your card. For more information please see the Upgrading My Card section of the Help pages.

If you already have a card without yearly spending and ATM limits you can log in to My account and go to the Top up page to download and print a wages form that has been completed with your personal details.


Note: Wage transfers may take up to 4 working days to reach your card once they have cleared in our account.

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Transfer money from any bank account!

You can transfer money from any bank account straight to your Quidity™ card. It's easy; all you have to do is contact your bank to set up a one off transfer or a regular standing order.

  • You should be able to do this by at least one of the following methods:
    • In branch
    • Over the phone
    • Online via Internet Banking
  • You will need the following information for the payee/recipient account (360money account):
    • Payee/Recipients Name:
    • Account Number:
    • Sort code:
    • Payment Reference:
    • 360money Direct Deposit
    • 80212458
    • 20-03-53
    • The 14 digit account number on the back of your card
  • You must include the account number found on the back of your card as the payment reference.This is the 14 digit number starting with 1426 that can be found in the top right hand corner on the back of your card (see image below).

    Note: We will not be able to transfer the funds to the cardholder if you do not enter the 14 digit account number correctly and in full.
    Once cleared in our account, transfers may take up to 4 working days to reach your card.

  • For example you would be asked to provide information such as the following:

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