How to top up your card
You can top up your card in the following ways:
NOTE: A minimum top up of £5 applies at Post Office® branches & £10 at PayPoint outlets. A maximum top up limit of £500 applies.
Post Office® top ups take one business day (Mon - Fri) to be available on your card.
You can top up your card online with a credit or debit card. All you have to do is:
Please note: as added security for our customers we will only accept top ups by credit or debit cards that have been registered for MasterCard Secure Code or Verified by Visa. Please see the MasterCard or Visa websites for more information or contact your card issuer for details.
NOTE: Minimum top up is £20. A maximum credit/debit card top up limit of £500 per day applies. To protect you against fraud credit/debit card top ups take 2 working days to be available on your card. Credit/debit card top ups are not available to restricted cardholders.
Your employer can pay your wages directly to your Quidity™ card. It's easy, all you have to do is:
- Print off this form
- Complete the form and give it to your employer
Your wages will be transferred directly to your card within 4 days - for FREE!
We recommend you ensure that your card has no yearly spending and cash withdrawal limits before you set up a wage transfer. If your card has limits on total spending and ATM use you will need to provide us with documentation as instructed on the reverse of the welcome letter you received with your card. For more information please see the Upgrading My Card section of the Help pages.
If you already have a card without yearly spending and ATM limits you can log in to My account and go to the Top up page to download and print a wages form that has been completed with your personal details.
Note: Wage transfers may take up to 4 working days to reach your card once they have cleared in our account.
You can transfer money from any bank account straight to your Quidity™ card. It's easy; all you have to do is contact your bank to set up a one off transfer or a regular standing order.
- You should be able to do this by at least one of the following methods:
- In branch
- Over the phone
- Online via Internet Banking
- You will need the following information for the payee/recipient account (360money account):
- Payee/Recipients Name:
- Account Number:
- Sort code:
- Payment Reference:
360money Direct Deposit
The 14 digit account number on the back of your card
- You must include the account number found on the back of your card as the payment reference.This is the 14 digit number starting with 1426 that can be found in the top right hand corner on the back of your card (see image below).
Note: We will not be able to transfer the funds to the cardholder if you do not enter the 14 digit account number correctly and in full.
Once cleared in our account, transfers may take up to 4 working days to reach your card.
- For example you would be asked to provide information such as the following: